Is Jackpot City Casino Legit? Read Real Customer Reviews.

Is Jackpot City Casino Legit? Read Real Customer Reviews.

Is Jackpot City Casino Legit: Owing to its ever-growing popularity, Jackpot City Casino is the next in line for discussing safe gambling platforms. Jackpot City is favored over other casinos for its status as a pioneer in the online gambling industry by providing players of all skill levels with an extensive selection of thrilling games, significant bonuses, and an easy-to-use platform. But the question, “Is Jackpot City Casino legitimate?” remains.

To set the records straight, Yes! Jackpot City Casino is a legitimate platform. Jackpot City Casino has been a major participant in the online gaming market for more than 20 years since its 1998 start. The casino has made a name for itself as a reliable source for gamers looking for a safe and pleasurable gaming environment. It is among the oldest and most reputable online casinos.

The Malta Gaming Authority (MGA) has granted the casino a gambling license and also oversees all of the functionalities of the website to keep the space secure. This licensing thus ensures the safety of players at Jackpot City Casino. The MGA is an international body famous for its strict regulations and supervision. Working under them ensures authorised operators follow the most authentic and reliable requirements for security, fairness, and responsible gambling.

Jackpot City holds an MGA license in addition to an eCOGRA certification. All of the games and operations of Jackpot City Casino have thus undergone independent auditing and verification. The casino’s authenticity is further cemented by eCOGRA. This industry-leading testing organisation sets all steps forth for saving the integrity of online gaming platforms.

Jackpot City Casino Review 

Jackpot City, a rather meaningful name that experienced players can relate is an online gambling site that can fill you up with the most realistic gaming experience supported by some exclusively unrealistic winnings. The casino has devoted a total span of 20 years from its establishment in 1998 to serve all the enthusiastic gamblers with the surge of perfectly suited gaming titles guided with the most generous offers obligated to the simplest terms and conditions. 

The wide range of games players can find at Jackpot City casino’s gaming tab is just another indication of its reliability. There are more than 500 games from the demanded category of table games, live dealer games, slots, and specialty games. 

All of the games have super smooth and freeze-free functionality owing to the leading software development. The casino chooses all of the masters of the market with a reputation for integrity, security, and creativity, like Microgaming, NetEnt, Playtech, and others, to power these games.

Jackpot City Casino

Players of Jackpot City Casino can easily access the website and learn its usability as the website design of Jackpot City Casino is simple, sophisticated, and easy to use. They successfully showcase the variety of games and bonuses stored. The website's focus revolves around the casino's name and identity, with a color combination of blue, white, and gold that exudes luxury and excitement. 

They additionally welcome their new players with a bountiful array of bonuses. Players can play with up to $1,600 in bonus money since the casino doubles the first four deposits 100% of the time up to $400 each.

Players only need to register an account and make their initial deposit to take advantage of the welcome offer. The bonus money will then be automatically paid to the account. The bonus's standard wagering conditions must be satisfied before any gains may be withdrawn.

The licensing and regulation of Jackpot City is one of the main markers of its legality. The other confirmations, however, include good payout rates. The payout percentages and withdrawal periods of Jackpot City are significant components of its credibility. The casino's financial systems are effective and well-managed, with a payout percentage of 97.84% on average. This rate is much higher than the industry average and also has a processing time of 1-2 business days for most transactions.

One important sign of Jackpot City's credibility is its dedication to ethical gambling and customer service. The casino has put in place some tools and features to assist players in maintaining control over their gambling, including deposit restrictions, loss limitations, time limits, and self-exclusion choices. It also provides 24/7 customer support by live chat, email, and phone.

Jackpot City Casino Ratings 

92/100 Overall Performance Rating

👉Bonus Rating: 80/100

👉Games Rating: 85/100

👉Software Rating: 90/100

👉Payments Rating: 75/100

👉Safety Rating: 95/100

👉Mobile Rating: 90/100

👉Support Rating: 85/100

👉Usability Rating: 90/100

Is Jackpot City Casino Legit or Scam?

Depending upon all the official information collected from the official website and the affiliate accounts Jackpot City Casino is rightfully the most legitimate casino serving in the best interest of its players. Players who are active players of the site, as well as those who have had their acquaintances with the platform, speak nothing but the highest praises for the casino. The following reasons shall help you believe more of the claim. 

  1. Licensing and Regulation: Jackpot City casino is overseen and licensed by several respectable gaming authorities. The Swedish Gambling Authority, the Malta Gaming Authority (MGA), the Alcohol and Gaming Commission of Ontario, and the Kahnawake Gaming Commission are all of the prime names on the list. These licenses demonstrate that the casino abides by strict guidelines for security, fairness, and responsible gaming. 

  1. Independent Audits and Certifications: Jackpot City Casino is not only licensed, but it is also eCOGRA certified. The independent audits thus confirm the integrity and fairness of its operations and games. eCOGRA also verifies the honesty of online gaming sites. It is a leading testing organisation in the sector.

  1. Payout Rates and Withdrawal Times: Jackpot City Casino outperforms the industry average by a wide margin with an average payout rate of 97.84%. This shows that the casino is dedicated to giving its players honest and fair gaming experiences. The casino is also renowned for its trustworthy and quick withdrawal processes. The majority of transactions here are completed in 1-2 business days.

  1. Random Number Generators (RNGs): RNG software is used by Jackpot City Casino to guarantee impartial and random payouts in all of its games. The RNGs are put through frequent testing to ensure their impartiality.

  1. Transparent Terms and Conditions: The terms and conditions of the casino explicitly indicate that malfunctions nullify all plays and payouts. This guarantees openness regarding just results.

  1. SSL Encryption: The most recent SSL (Secure Sockets Layer) digital encryption technology is used by Jackpot City Casino to protect players' financial and personal data. Any data sent between the player's device and the casino's servers is guaranteed to be jumbled and unintelligible to any potential interceptors, thanks to SSL encryption.

  1. Positive Player Reviews: Jackpot City Casino is well-known on review sites such as Trustpilot. Players have left all the overwhelmingly excellent reviews. Numerous gamers have given the casino high marks for its extensive game selection, friendly interface, and first-rate customer service.

  1. Responsible Gambling Practices: Jackpot City Casino has put in place several features and tools to encourage safe gaming. This indicates the casino's dedication to player safety and providing a fun and safe gaming environment.

What Are The Actual Users Saying About It?

Jackpot City Casino is the apple of the eye for the majority of players. Players keep coming back to the site to take advantage of the surplus gaming options, generous bonus deals, and most accountable customer support. 

Most players regard this platform as their safe space, avoiding all the frauds and scams of money transactions common in online gambling. The casino reportedly takes quick and efficient actions for the reposted complaints and takes special care of any bot-like or possibly fake accounts to avoid any future inconveniences. 

The following are some of the most recent user-posted feedback on trusted websites appreciating Jackpot City Casino.

John Smith

“I've been playing at Jackpot City Casino for years, and it's consistently one of my favourite online gambling destinations. The game selection is incredible, with hundreds of high-quality slots, table games, and live dealer options from top providers like Microgaming and Evolution Gaming. I especially love the mobile experience – the casino's app and instant-play mobile site are user-friendly and work seamlessly across devices.  ”

Emily Johnson

“I've been playing at Jackpot City Casino for years, and it continues to be my go-to online gambling destination. The quality and variety ensure I never get bored. What I love most though is the casino's commitment to player security and fairness. The licensing from respected authorities, eCOGRA certification, and use of state-of-the-art encryption technology give me complete confidence in the platform.”

Michael Lee

“I absolutely love playing at Jackpot City Casino! The game selection is fantastic, with hundreds of games from top providers like Microgaming and Evolution Gaming. The mobile experience is also excellent – the casino's app and instant-play mobile site are user-friendly and work seamlessly across devices.”

Sarah Thompson

“I absolutely love playing at Jackpot City Casino! The game selection is fantastic, with hundreds of high-quality slots, table games, and live dealer options. The mobile experience is excellent – the casino's app and instant-play mobile site are user-friendly and work seamlessly across devices. The customer service is top-notch, with a 24/7 live chat staffed by friendly and helpful agents.” 

Jackpot City Casino Pros and Cons

✅Licensed and regulated by reputable authorities like the Malta Gaming Authority

✅Offers a wide variety of games from top software providers like Microgaming

✅Provides a generous welcome bonus package of up to $1,600

✅Offers fast and reliable withdrawal options, especially e-wallets like Neteller and Skrill


❌Some players have reported issues with the verification process and payouts.

❌A few players mentioned losing money quickly due to “dead spins” on slots.

Jackpot City Casino Welcome Bonus Offers

Jackpot City Casino grants a great and exclusively generous welcome package that gives a sizable amount of extra money and free spins.

The following are some of the generous welcome bonus packages for new players.

  • First Deposit Bonus: 100% match bonus up to $400
  • Second Deposit Bonus: 100% match bonus up to $400
  • Third Deposit Bonus: 100% match bonus up to $400
  • Fourth Deposit Bonus: 100% match bonus up to $400

To break the maths for you- new players can receive a total bonus of up to $1,600 throughout their first four deposits. Apart from the benefits of matching deposits, the welcome package also consists of:

  • 80 Free Spins: For a $1 deposit, players get 80 free spins on the Wacky Panda slot.
  • 50 Free Spins: For a $5 deposit, players get 50 free spins on the Mega Moolah Atlantean Treasures slot.
  • 75 Free Spins: For a $5 deposit, players get 75 free spins on the Mega Moolah Atlantean Treasures slot.
  • 90 Free Spins: For a $5 deposit, players get 90 free spins on the Mega Moolah Atlantean Treasures slot.

The welcome bonus has a 70x wagering requirement that must be met before any winnings can be withdrawn. Players have 7 days to claim and clear the welcome bonus. 

Jackpot City Casino Bonuses And Promotions

👉Welcome Bonus

  • First Deposit Bonus: 100% match bonus up to $400
  • Second Deposit Bonus: 100% match bonus up to $400
  • Third Deposit Bonus: 100% match bonus up to $400
  • Fourth Deposit Bonus: 100% match bonus up to $400

This welcome package provides new players with up to $1,600 in bonus funds across their first four deposits.

In addition, the welcome bonus includes:

  • 80 Free Spins for a $1 deposit on the Wacky Panda slot
  • 50-90 Free Spins for a $5 deposit on the Mega Moolah Atlantean Treasures slot

The welcome bonus has a 70x wagering requirement that must be met within 7 days.

👉Loyalty Rewards Program

There are several levels in Jackpot City's rewards program: Bronze, Silver, Gold, Platinum, Diamond, and Privé. Players who wager real money receive points that may be redeemed for incentives like bonus credits, free spins, access to special promotions, and customised offers as they move through the tiers.

👉Daily Bonuses

Jackpot City gives out daily bonuses based on the activity, average wager amounts, and favorite games of each player. These could be free spins, match bonuses, or other kinds of freebies.

👉Special Tournaments

Jackpot City occasionally holds exclusive competitions with bonuses, real money online casino prizes, and other benefits.

👉Promo Codes

Players may occasionally receive special promo codes for Jackpot City no deposit bonuses by SMS or email. These are one-time deals with precise usage guidelines.

Jackpot City Casino Games 

Jackpot Casino hits its highest with the gaming libraries. They feature the most amazing and rare collection of vibrant game titles from all over the world. The game selection is refreshed frequently with new titles to give gamers always new and interesting options.

The following shall give you a brief about what you find on this platform.

1. Slot Games

Modern video slots with advanced features and bonus rounds, traditional 3-reel slots, and progressive jackpot slots with top jackpots potentially reaching millions can all be found at Jackpot City. Renowned software developers such as Microgaming, Pragmatic Play, and Games Global power these slot games.

  • Mega Moolah
  • Book of Atem Wowpot
  • Sherlock and Moriarty Wowpot
  • Gold Blitz

2. Table Games

Jackpot City shows great importance to Table games. They provide classic table games, including:

  • Blackjack
  • Roulette (European, American, and French variants)
  • Baccarat
  • Craps
  • Poker variants like Pai Gow and Caribbean Stud

These table games are available in both digital and live dealer formats. Players can reach an authentic casino experience.

3. Live Dealer Games

Professional dealers present live table games in Jackpot City's live dealer casino area. Live Casino Hold'em, Live Roulette, Live Baccarat, and Live Blackjack are available options. Evolution Gaming powers these live dealer games.

4. Other Games

In addition to slots and table games, Jackpot City also offers:

Jackpot City Casino: Deposit and Withdrawal 

👉Deposit Methods

Players can make deposits using the following methods:

  • Visa
  • Mastercard
  • Interac
  • iDebit
  • Trustly
  • Skrill
  • Neteller
  • ecoPayz

Deposits are processed instantly, and the minimum deposit amount is $10. There are no fees charged for making deposits.

👉Withdrawal Methods

For withdrawals, the following options are available:

  • Visa/Mastercard (2-6 business days)
  • Bank Transfer (3-7 business days)
  • Neteller (24-48 hours)
  • Skrill (24-48 hours)
  • ecoPayz (24-48 hours)

The casino processes withdrawal requests in a day or two. The withdrawal method selected will determine how long it takes for the money to arrive in the player's account after processing.

Jackpot City Casino Software Providers 

Jackpot City Casino can provide a wide range of games, from the newest advanced releases and engaging live dealer experiences to traditional slots and table games, by combining the services of these leading software developers.


One of the most renowned and honored companies in the world for online casino software is Microgaming. They are renowned for inventing the newest innovations in online casino technology, and their “constant innovation with very high-quality software” earned them the 2019 EGR Awards. Most of the games at Jackpot City are powered by Microgaming.

Games Global

One well-known supplier of cutting-edge online casino games is Games Global. They have a large selection of games, including table games, slots, and specialty titles, all of which are renowned for their excellent graphics, captivating sounds, and interesting features.

On Air Entertainment

Live casino games that are both interactive and captivating are the specialty of On Air Entertainment. They provide Jackpot City's assortment of live dealer table games, which let users enjoy the thrill of a real casino without leaving their house.

Pragmatic Play

Pragmatic Play is a prominent provider of top-notch virtual casino games. They provide a wide variety of games, including table games and slots, that are well-known for their inventive concepts, fluid gameplay, and gorgeous graphics.

Our Verdict

We can offer Jackpot City Casino with confidence as a top option for those who enjoy playing online slots based on the carefully examined data presented through the official website. The casino offers a safe and secure gaming environment because it is fully licensed and governed by reputable organisations. 

The casino is successfully powered by top software developers in the business that satisfies a broad spectrum of player tastes. The overall gaming experience is further enhanced by the casino's rapid withdrawal processing times and a remarkable average payout percentage of 97.84%.

New players are greeted with a substantial bonus package worth up to $1,600 spread over their first four deposits, along with free spins incentives. The casino offers extra incentives to improve the gaming experience with its loyalty program and periodic promotions. Players can contact the customer support service via phone, email, or live chat around the clock for assistance with any questions or problems. 

Customer Support at Jackpot City Casino 

The customer service team at Jackpot City is ready to help players with any questions or problems they may have seven days a week. This guarantees that players, no matter where they are or what time zone they are in, may get assistance anytime they need it. 

The customer service representatives at Jackpot City are competent, kind, and supportive when it comes to resolving player concerns. Their goal is to make sure that players have a good experience and that their issues are resolved in a timely and efficient manner.

The following are the modes of contact through which players at Jackpot City Casino can contact customer support.

  • Live Chat: Available 24/7
  • Email: [email protected]
  • Canada: 1-800-768-8080 (toll-free)
  • International: +356 2778 0418


Does Jackpot City actually payout?

Yes, Jackpot City casino pays out real money. The casino uses SSL encryption to protect player’s transactions. Players can cash out real money after wagering their winnings subjected to generous terms and conditions.

Is Jackpot City casino safe?

Jackpot City Casino is a legitimate and safe platform. They hold legal licenses from internationally renowned bodies to ensure fair playing means.

Can you trust Jackpot City?

Players can trust Jackpot City Casino because of the necessary steps taken for the safety of their players. They also use tools and limits for players to trust the gaming process.

Does jackpot casinos pay real money?

Yes, Jackpot Casinos pay real money. Players can wager out their bonuses won money after wagering the initially provided numbers.

Is the jackpot real or fake?

Jackpot Casino is a real casino with legitimate gambling status. They secure a reliable ranking among the most trusted casinos.

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Marisa Timko


Marisa Timko

Editorial Reviewer

Meet Marisa Timko, our diligent editorial reviewer, whose meticulous attention to detail ensures the quality and integrity of our content. With a keen eye..

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